Teaseɛnam
0
Nneɛma a wɔkra
Mɛyɛ dɛn atɔ ade?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Mɛyɛ dɛn ahu sɛ wɔagye m’ahyɛde no atom?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
So metumi asesa m’address a mede mena bere a wɔakra no awie no?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Do I need to return the full package?
Yes. Please return the item with all tags, original packaging, and invoice.
How long does it take to get a refund?
Refunds are processed within 5–7 business days after verification of the returned item.
Nneɛma a Wɔde Kɔma & Nneɛma a Wɔde San Ba
So wode nneɛma mena amannɔne?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Bere bɛn na wɔde me order no bɛmena?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Dɛn ne wo sanba ho nhyehyɛe?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Bere tenten ahe na ebegye kosi sɛ menya m’akrade no?
Eyi yɛ mmuae a ebia wode bɛma ho nhwɛso. Ɛyɛ papa sɛ wobɛkɔ mmuaeɛ mu yie sɛdeɛ ɛbɛyɛ yie sɛdeɛ ɛno wɔ su a ɛma ahotosoɔ tu mpɔn wɔ ne nyinaa mu.
Can I change my delivery address after placing an order?
Address changes are allowed before dispatch. Contact us quickly at support@kiyut.com.
How do I track my order?
Once shipped, a tracking link will be sent via email/SMS to monitor your shipment.
Order Cancellation
Can I cancel my order after placing it?
Yes, cancellations are accepted within 24 hours of purchase.
Can I cancel an order after it’s shipped?
No, once an order is shipped, it cannot be canceled.
How do I cancel my order?
Email support@kiyut.com with your order number and reason for cancellation.
Will I get a full refund after cancellation?
Yes, if canceled within the allowed window and before dispatch.
How long will it take to receive my refund after cancellation?
Refunds are processed within 5 working days.
Can I cancel my order after placing it?
Yes, within 12 hours of purchase.
Can I cancel after shipping?
No, cancellation isn’t possible once the order is dispatched.
How do I cancel my order?
Email support@kiyut.com with your order ID within 12 hours.
Will I get a refund after cancellation?
Yes, refunds are issued to the original payment method within 7 days.
Are there cancellation charges?
Payment gateway charges may be deducted, if applicable.
Order Related
How can I confirm my order was placed successfully?
You’ll receive a confirmation email or SMS once your order is placed.
Can I update my contact details after ordering?
Yes, before dispatch — just reach out to our support team.
Why hasn’t my order been shipped yet?
Orders typically process within 1–5 business days. Delays may occur during festivals or sales.
